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Privacy & Data Protection Policy

Effective Date: January 1, 2026 • Pixelcabinetradar Luxury Hospitality Group S.A.

1. Overview & Data Controller

This comprehensive Privacy Policy governs the processing, protection, and archival of personal information collected by Pixelcabinetradar Luxury Hospitality Group S.A. ("Pixelcabinetradar", "we", "us", or "our"), incorporated in Geneva, Switzerland under registration No. CHE-492.183.007, operating the domain pixelcabinetradar.mom. We respect the confidentiality and privacy of our VIP clientele and adhere stringently to the Swiss Federal Act on Data Protection (FADP) and the European Union General Data Protection Regulation (EU GDPR Regulation 2016/679).

2. Data Collection Categories

We process personal data only when strictly necessary for bespoke reservation management, maritime charter planning, and luxury concierge operations. These categories include:

  • Identity & VIP Profile Data: Full legal name, title, passport details (where required for international maritime charter clearances), date of birth, and nationality.
  • Contact & Communication Records: Secure email addresses, private telephone numbers, correspondence history, and specialized concierge preferences.
  • Booking & Financial Telemetry: Resort destination choices, arrival windows, aviation transfers, encrypted billing tokens, and custom itinerary requirements.
  • Technical & Browsing Metadata: IP addresses, encrypted device fingerprints, browser configurations, session timing, and interaction with spatial resort models.

3. Lawful Bases for Processing

In accordance with Article 6 of the GDPR, processing of your information occurs strictly under the following lawful justifications:

  • Contractual Performance: Necessary for fulfilling concierge inquiries, reserving exclusive suites, and coordinating private transport.
  • Legal Compliance: Adhering to Swiss and European maritime safety laws, fiscal auditing regulations, and cross-border transport documentation.
  • Legitimate Interests: Protecting the digital infrastructure of pixelcabinetradar.mom against fraudulent reservation requests and cyber threats.
  • Explicit Consent: Provided freely by you when submitting inquiries or accepting cookie-based analytical enhancements.

4. Data Retention & Archival Standards

Personal data associated with resort inquiries and reservations is stored in high-security, ISO 27001-certified Swiss data centers. We maintain records only for the duration necessary to satisfy the booking agreement or as mandated by Swiss commercial code (typically up to 10 years for fiscal transactions). Inactive inquiry telemetry is automatically deleted after 24 months.

5. Third-Party Data Processors

We never sell, rent, or trade client dossiers. Data is shared exclusively with verified service partners (e.g., resort property operators, helicopter transfer providers, certified maritime captains) under strict Data Processing Agreements (DPAs) guaranteeing equivalent data protection.

6. Your Statutory Rights (GDPR & Swiss FADP)

You maintain fundamental legal rights regarding your personal data:

  • Right of Access: Obtain a complete copy of your personal data dossier held by our group.
  • Right to Rectification: Request prompt correction of incomplete or outdated details.
  • Right to Erasure ("Right to be Forgotten"): Request full purging of your dossier, subject to statutory retention obligations.
  • Right to Restrict Processing: Limit how we process your profile in contested scenarios.
  • Right to Data Portability: Receive your records in a structured, machine-readable format.

7. Data Protection Officer (DPO) Contact

To exercise your statutory privacy rights or submit formal questions regarding our data architecture, contact our Data Protection Officer directly:

Data Protection Officer
Pixelcabinetradar Luxury Hospitality Group S.A.
Quai du Mont-Blanc 29, 1201 Geneva, Switzerland
Direct Inquiries: [email protected]